- Where the Australian fulfilment market is heading into this peak: volumes, cost to serve and labour, from an independent industry speaker
- The five bottlenecks that break warehouses every November — manual order entry, disconnected channels, wasted pick travel, courier allocation and reporting blind spots — and what each one costs once volume doubles
- How to test your own readiness in the next fortnight rather than discovering the answer in November
- The five places 3PL margin quietly disappears: overflow and part-month storage, value-added work such as kitting and labelling, returns processing, pallet and container handling, and surcharges
- What it costs you to invoice from spreadsheets — quantified in days, not adjectives
- How billing tied to warehouse activity captures each billable event as it happens, instead of reconstructing the month at month end
- How to get to client-level profitability you can actually act on
- A 3PL operator on what changed when their clients could see their own stock and orders: fewer enquiries, easier renewals
- Why "we lost them on price" is often the reason given rather than the reason why
- Transparency as a retention tool — client-level access, accurate billing, and the enquiry load you remove from your team entirely
- What clients increasingly expect to self-serve, and what that means for renewal conversations
- What the analyst evidence actually supports on logistics cost and inventory, and why many digital programmes miss the value they promised
- Staged funding in practice: why billing accuracy and task automation come before capital-heavy automation
- A worked payback model, built live against real order volumes and client counts
- An honest view of where AI is heading in fulfilment, and the Access Evo direction — what exists now, what is coming, no dates promised
Mintsoft Ready Peak Webinar Series
Black Friday is around the corner. Is your warehouse ready?
15 Sep | 1 Oct | 15 Oct | 27 Oct - 1pm AEDT/ 10am AWS/ 3pm NZST
Four 45-minute sessions for third-party logistics providers and the brands they serve.
27 Nov
Black Friday 2026 lands here
$82.6b
spent online in Australia in 2025, up 14% in a year
5.8m
parcels processed in a single day
Why Now?
Peak isn't decided on Black Friday. It's decided in the weeks before it, quietly, as volume climbs and every small inefficiency you've been absorbing all year starts costing real money.
Peak doesn't test your warehouse. It tests how much of your warehouse you can actually see. Operations that measure fix things in days.
5.8m parcels in a single day at last peak |
+6.3% parcel volume growth year on year |
44% abandon if delivery takes over 2 days |
68% name rising costs as biggest challenge |
Select your sessions
Session 1: Before the volume hits: channels, orders and couriers
Tuesday 15 September
11am AEST/ 9am AWST/ 1pm NZST (45 mins)
Who it is for: Operations and warehouse managers at 3PLs and eCommerce brands.
What you'll learn:
Session 2: The hidden revenue leak: activity-based billing for 3PLs
Thursday 1 October
11am AEST/ 9am AWST/ 2pm NZDT (45 mins)
Who it is for: 3PL owners, managing directors, and finance or commercial managers.
What you'll learn:
Session 3: Winning on more than price: client visibility as your moat
Thursday 15 October
1pm AEDT/ 10am AWST/ 3pm NZDT (45 mins)
Who it is for: 3PL owners and client services leads.
What you'll learn:
Session 4:The business case: what to fund first, and what it pays back
Tuesday 27 October
1pm AEDT/ 10am AWST/ 3pm NZDT (45 mins)
Who it is for: Owners, managing directors and finance leads.
What you'll learn: